خرید و دانلود نسخه کامل کتاب Are You Being Served?: New Tools for Measuring Service Delivery. – PDF
قیمت اصلی 69,000 تومان بود.34,000 تومانقیمت فعلی 34,000 تومان است.
تعداد فروش: 72
Author:
Amin S., Das J., Goldshtein M.
آنتونی رابینز میگه : من در 40 سالگی به جایی رسیدم که برای رسیدن بهش 82 سال زمان لازمه و این رو مدیون کتاب خواندن زیاد هستم.
- زبان فایل : انگلیسی
- نوع فایل : PDF
This publication presents tools and techniques for measuring service delivery in health and education and people’s experiences from the field in deploying these methods. It begins by providing an introduction to the different methodological tools available for evaluating the performance of the health and education sectors. Country specific experiences are then explored to highlight lessons on the challenges, advantages and disadvantages of using different techniques to measure quality in a variety of different contexts and of using the resulting data to affect change. This book is a valuable resource for those who seek to enhance capacity for the effective measurement of service delivery in order to improve accountability and governance and enhance the quality of service delivery in developing countries.
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